Shipping policy

Thank you for shopping with us! We’re committed to delivering your order quickly and safely.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• You will receive an email or WhatsApp update once your order has been shipped.

2. Shipping Time

• Orders are usually delivered within 4–8 business days across India, depending on your location and courier service availability.
• Remote or rural areas may take a few extra days for delivery.

3. Shipping Charges

• Shipping is free on most orders unless mentioned otherwise at checkout.
• Any applicable shipping charges will be shown before you complete your purchase.

4. Tracking

• Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp so you can follow your package in real time.

5. Delays

While we always try to ensure timely delivery, there may be occasional delays due to:

• Weather conditions
• Courier or logistical issues
• Unforeseen circumstances (e.g., public holidays, lockdowns)

We appreciate your understanding and patience.

6. Lost or Undelivered Orders

If your order is marked as delivered but you haven’t received it, please contact us within 3 days so we can assist you and coordinate with the courier partner.

7. Contact Us

For any shipping-related questions or concerns, please reach us at:
📧 nimchi.store@gmail.com